Refund Policy

Effective date: May 18, 2026

Article 1 (Cancellation of Subscription)

1. Users may cancel their subscription at any time from within the Service.
2. Upon cancellation, the Service remains accessible until the end of the current subscription period.
3. After cancellation, automatic renewal will not occur on the next billing date.

Article 2 (Refund Conditions)

1. A full refund is issued if a refund is requested within 7 days of the initial payment date.
2. After 7 days, refunds are not provided in principle; the Service remains accessible for the remaining subscription period.
3. However, a pro-rated refund will be issued in the following cases:
   • The Service is continuously unavailable for 72 hours or more due to the Company's fault
   • The Company has notified of Service termination

Article 3 (Non-Refundable Cases)

Refunds are restricted in the following cases:

1. Where the User's access has been suspended due to violation of the Terms of Service
2. More than 7 days have elapsed after a promotion or discount was applied
3. The User has normally used the Service and the request is based on simple change of mind (after 7 days)
4. The User has engaged in conduct prohibited under Article 8 of the Terms of Service and is requesting a refund after such conduct
5. Where the Company has suffered damage due to the User's prohibited conduct, the Company may deduct the amount of such damages from the refund before disbursement

Article 4 (Annual Subscription Refunds)

1. Annual subscriptions are fully refunded within 7 days of the initial payment date.
2. After 7 days, a refund is issued for the remaining amount after deducting the regular monthly price for each month already elapsed:
   
   Refund amount = Annual payment − (months elapsed × regular monthly price)

Article 5 (Refund Request and Processing)

1. To request a refund, contact: info@databakeryasia.com
2. Processing period: within 5 business days of request receipt
3. Refund method: credited back to the card used for payment (may take up to 5–7 business days depending on card issuer policy)

Data Bakery · info@databakeryasia.com